Privacy Policy

1. Information We Collect

Personal Information: When you register, contact us, or use our services, we may collect personal details such as your name, email address, phone number, and other contact information.

Usage Data: We collect information about how you interact with our website, including pages visited, time spent on pages, and links clicked, as well as on form data as you enter it into the site, not necessarily just on submission.

Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and collect data about your interactions.

2. How We Use Your Information

We use the information to:

• Provide, maintain, and improve our website and services.
• Respond to your inquiries and send administrative communications.
• Customize your experience and deliver relevant content or advertisements.
• Comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure

In order to provide you with the services you have requested, we will need to share personal data with third parties such as our panel of law firms including Courmacs Legal Services, Iridium Law, Benson and Goldstein, Law Room Solicitors, Brook Gordon and Your Legal Services Group. Where you inform us of anything that will affect how our service delivery should be provided to you we will ask you if we can make a note of this on our records and if we can share this information with any relevant third party.

Under the UK General Data Protection Regulations, personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data, health data, or data concerning a natural person's sex life or sexual orientation is considered Special category data. Where you tell/inform us of anything that is considered to be Special Category data we will obtain explicit consent to note this on our records and for us to share this information with any relevant third party.

To help us provide the best level of service to you, we may instruct third parties to conduct customer experience surveys on our behalf.

We may also advertise your feedback on our website and marketing materials (subject to obtaining your prior consent).

We may share your information with:

• Service Providers: Trusted third-party partners who perform services on our behalf, such as hosting, analytics, payment processing, or customer support.
• Our panel of law firms including Courmacs Legal Services, Iridium Law, Benson and Goldstein, Law Room Solicitors, Brook Gordon and Your Legal Services Group.
• Legal Obligations: When required by law or legal process, or to protect the rights, safety, and property of our users and us.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Consent: We may share your information when you have given explicit consent.

We will disclose personal data to our partner Valid8 IP Ltd for the provision of credit report information which may include Equifax Ltd, Experian Ltd, TransUnion. If you'd like to understand how the credit reference agencies use and share personal data (including the legitimate interests they pursue) please read the Credit Reference Agency Information Notice (CRAIN): TransUnion; Equifax; Experian.

4. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Set your browser to refuse cookies or alert you when cookies are being used.

5. Data Security

We implement security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Changes to This Privacy Policy

We may update this policy periodically. Changes will be effective upon posting on this page. We encourage you to review this policy regularly.

7. Contact Us

Conclusive Financial

jonathan@conclusivefinancial.co.uk
Suite 3, 2nd Floor Didsbury House, 748 – 754 Wilmslow Road, Manchester, England, M20 2DW